Support & Warranty

We have a 7 year warranty on the storage tank when fitted with a filter and a one year warranty on parts and labour. We also have qualified plumbers in every state to maintain and service our units.

To organise a repair or return on a Boiling Billy water unit please fill in the form below.

Service Call Request Form

Customer Details

* Name

* Address

* Company

* Phone

* City/Suburb

Fax

State/Region

Post Code

Location Of Unit

* Contact Name

* Address

* Contact Phone

Product Details

Purchase Date

(dd/mm/yyyy)

* Install Date	(dd/mm/yyyy)
* Product Code	(example JR2.5)

Product Serial #

*Fault
(as per customer)

* Submitting this form indicates you have read, understood, and accepted our warranty returns Terms & Conditions and agree to pay the account if the fault is not covered by the manufacturers warranty.

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